Reference

How dd77 Handles Your Personal Information

Your privacy matters at dd77 — this page sets out exactly what data we collect, why we collect it, and how you can control it.

Account Data ProtectedLocal Payment PrivacyYour Right to AccessCookie ControlsContact Us Anytime
dd77 How dd77 Handles Your Personal Information
DATA SECURITY AND RETENTION

How We Keep Your Information Safe

Data security at dd77 is built around the account, not just the platform. SSL encryption covers every connection — login, deposit via JazzCash or Easypaisa, and withdrawal to your Raast account. We keep your data for as long as your account is active and for the period required by applicable financial and legal obligations after it closes. Once that period ends, your personal record is removed from our active systems. You can request an account data export or ask us to correct inaccurate details at any time through the support channels above.

SSL Encryption

Every session and payment transaction on dd77 runs over SSL. Your JazzCash, Easypaisa, and Raast payment details are never transmitted in plain text.

Cookie Management

We use functional cookies to keep your session active and analytics cookies to improve page load times. You can manage cookie preferences in your browser settings at any time.

Account Security

Your dd77 account is protected by OTP verification on login. If we detect a new device or unusual access pattern, we send a confirmation code to your registered mobile number.

Data Retention

We hold your account data for the duration required by applicable rules. Once that period ends and your account is closed, personal records are removed from active storage.

REACH OUR PRIVACY TEAM

Contact dd77 About Your Privacy

If you have a question about your data — what we hold, how to update it, or how to request deletion — our support team is here. Reach out through the live chat in your account dashboard, send an email to the address listed in your account settings, or use the contact form on this site. We aim to respond to privacy-related requests as quickly as the applicable rules require.

Live Chat Open the chat icon inside your dd77 account dashboard. Our team handles privacy queries alongside account and payment support.
Email Support Send your data request or privacy question to the email address shown in your account settings under the Help section.
Contact Form Use the contact form on our site to submit a written request. Include your registered mobile number so we can locate your account record.

What You Want to Know About Our Privacy Policy

These are the questions we hear most often about how dd77 handles your personal data. If your question is not covered here, contact our support team directly through your account dashboard.

We collect your name, contact details, registered mobile number, and the payment method you link — JazzCash, Easypaisa, or Raast. Device and session data is also recorded to keep your account running correctly across mobile and desktop.

No. We record the mobile number and transaction reference linked to your wallet, but your wallet PIN and bank login credentials stay with your payment provider. We never access or store those.

Send a request through live chat in your account dashboard, by email to the address in your account settings, or via the contact form on this site. We respond within the timeframe required by applicable rules.

Yes, where applicable law permits. Submit a deletion request through support and we will process it. Note that some data must be retained for the period required by financial regulations before it can be removed.

We retain your data for the period required under applicable financial and legal obligations. Once that period ends, your personal record is removed from our active systems.

We share data only where necessary to process payments — for example, passing a transaction reference to JazzCash or Raast — or where required by applicable law. We do not sell your personal data to any party.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.